Privacy Policy

EKKA-XR (“EKKA”, “we”, “our”, or “us”) is an online platform dedicated to African contemporary art, artists, galleries, artworks, cultural content and immersive/virtual exhibitions.

This Privacy Policy explains how we collect, use, store and protect personal information when you access or use the EKKA-XR website, platform, virtual exhibitions and related services.

1. Information We Collect

Depending on how you use EKKA-XR, we may collect:

1.1 Information you provide

This may include:

• Full name
• Email address
• Telephone number
• Country and city
• Account credentials
• Professional information
• Artist biography and portfolio information
• Gallery information
• Billing and transaction information
• Communications you send to us
• Information submitted through registration, contact, artist or gallery applications

1.2 Artwork and professional information

Artists and galleries may provide:

• Artwork titles
• Artwork descriptions
• Images
• Videos
• Artist biographies
• Exhibition information
• Prices
• Dimensions
• Techniques and materials
• Copyright and ownership information
• Legal documents

Such information may be publicly displayed as part of the EKKA-XR platform.

1.3 Automatically collected information

When you visit EKKA-XR, certain technical information may be collected automatically, including:

• IP address
• Browser type
• Device type
• Operating system
• Language preferences
• Pages visited
• Referral information
• Approximate geographic information
• Date and time of access
• Platform interaction data
• Technical and performance information

2. How We Use Information

We may use personal information to:

• Provide and operate EKKA-XR
• Create and manage user accounts
• Display artist, gallery and artwork profiles
• Provide virtual and immersive exhibitions
• Process transactions and payments
• Respond to inquiries
• Communicate with users
• Improve our platform
• Analyze platform performance
• Detect fraud, abuse or security incidents
• Maintain platform security
• Provide customer support
• Develop new features
• Comply with applicable legal obligations

3. Public Information

Information intentionally submitted for publication on EKKA-XR may be publicly accessible.

For example, artist and gallery profiles may include:

• Name
• Biography
• Profile image
• Artwork
• Exhibition history
• Professional information
• Gallery information
• Public social media links

Users should not submit confidential or sensitive information intended to remain private into publicly visible areas of the platform.

4. Cookies and Similar Technologies

EKKA-XR may use cookies and similar technologies for:

• Essential website functionality
• Authentication
• Security
• Analytics
• Performance monitoring
• User preferences
• Improving the user experience

Where required by applicable law, we will request appropriate consent before using non-essential cookies.

5. Analytics

We may use analytics services to understand how visitors use EKKA-XR and to improve the platform.

Analytics providers may process technical information such as device information, browser information, approximate location and interaction data.

Where applicable, users may manage analytics or cookie preferences through the available consent mechanism.

6. Payment Information

If EKKA-XR provides paid services or transactions, payments may be processed through third-party payment providers.

EKKA-XR does not necessarily directly store complete payment-card information.

Payment providers may process payment information according to their own privacy policies and terms.

7. Sharing of Information

We may share information with trusted service providers when necessary to operate EKKA-XR, including providers responsible for:

• Hosting
• Cloud infrastructure
• Analytics
• Authentication
• Email delivery
• Payment processing
• Security
• Customer support
• Technical services

We may also disclose information when required by applicable law, court order, regulatory authority or legitimate legal process.

We do not sell personal information merely for the purpose of selling user data to third parties.

8. International Data Transfers

Because EKKA-XR may operate internationally, information may be processed or stored in countries different from the country where the user resides.

Where required, EKKA-XR will take appropriate measures to ensure that international transfers comply with applicable data-protection requirements.

9. Data Security

We implement reasonable technical and organizational measures designed to protect personal information against:

• Unauthorized access
• Loss
• Misuse
• Alteration
• Disclosure
• Destruction

However, no internet-based system can be guaranteed to be completely secure.

10. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:

• Provide our services
• Maintain accounts
• Meet contractual obligations
• Resolve disputes
• Enforce agreements
• Comply with legal obligations

Retention periods may vary depending on the type of information and applicable legal requirements.

11. Your Rights

Depending on applicable law, you may have rights concerning your personal information, including the right to:

• Access your information
• Request correction
• Request deletion
• Request restriction of processing
• Object to certain processing
• Request data portability
• Withdraw consent where processing is based on consent

Requests may be submitted using the contact information provided below.

12. Children’s Privacy

EKKA-XR is not intended to knowingly collect personal information from children without appropriate authorization where such authorization is required by applicable law.

If you believe that a child has provided personal information without appropriate consent, please contact us.

13. Third-Party Links

EKKA-XR may contain links to third-party websites, galleries, artists, payment providers, social networks or other services.

We are not responsible for the privacy practices of third-party websites.

Users should review the privacy policies of those services before providing personal information.

14. Changes to this Privacy Policy

We may update this Privacy Policy from time to time.

When we make material changes, we may update the “Last updated” date and, where appropriate, provide additional notice.

15. Contact

For questions, requests or concerns relating to this Privacy Policy, please contact:

EKKA-XR
Website: https://ekka-xr.com/
Email: contact@ekka-xr.org

16. Legal Basis

Where applicable, personal data may be processed based on:

• User consent
• Performance of a contract
• Legitimate interests
• Compliance with legal obligations
• Other lawful bases recognized by applicable law

The applicable legal basis may depend on the nature of the processing and the jurisdiction concerned.